Privacy Policy

Introduction

Welcome to exter.ai. We are committed to protecting your personal data and your right to privacy. This Privacy Policy describes how we collect, use, and share information about you when you visit our website or use our services.

Information we collect

We collect information that you provide directly to us, such as when you fill out a contact form or book a call. This may include:

• Personal Data: Name, email address, phone number, and company name.
• Communication records and history.
• Usage data collected automatically via cookies.

How we use your information

We use the information we collect to provide, maintain, and improve our services, including:

• To process your inquiries and bookings.
• To send technical notices, updates, and support messages.
• To monitor and analyze trends, usage, and activities.

How we share information

We do not sell your personal data. We may share information with third-party service providers who perform services for us, such as payment processing or data analysis, provided they adhere to strict confidentiality agreements.

Data storage and security

We implement appropriate technical and organizational measures to protect the security of your personal data. However, please remember that no method of transmission over the internet is 100% secure.

Your rights under the DPDP Act

If you are a resident of India, you have certain rights under the Digital Personal Data Protection (DPDP) Act, including:

• The right to access and correct your data.
• The right to withdraw consent.
• The right to grievance redressal.

Cookies and tracking

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. For more details, please see our Cookie Policy.

Children's privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

International data transfers

Your information may be transferred to, and maintained on, computers located outside of your state or country where the data protection laws may differ from those of your jurisdiction.

Changes to this policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

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